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How do I change my password, or reset if I have forgotten my password?

  1. Go to the "MyBCAK" link at the top right hand corner of the website. Once you click on this, you will see the login screen. 
  2. Click on the 'Forgot your password?' link at the bottom (please also follow this step even if you just want to change your existing password).
  3. You will be prompted to enter your email address and an email will be sent to you to reset your password.
  4. If you forgot your email, click on the "email" link at the bottom of the login page and the website will prompt you to provide some information. After this, follow the appropriate prompts.